Prescription refills may be requested by leaving a voice mail message with the office at any time or through our Patient Portal. Please Click here to Access the Patient Portal.

​

Messages are retrieved Monday through Friday from 8:00 AM until 4:00 PM .Please call your pharmacy directly to check if your refill is ready.

​

After dialing our number (978-452-9700) and reaching Riverside Medical Group’s main greeting press option 2 to reach the Prescription Refill line.

​

We utilize an automated prescription refill message line. When you call to request a refill, you will be directed to an automated attendant which will prompt you to provide information for the following 4 items. Please have all information readily available when you call.

​

1. State and spell your name then state your doctor’s name

2. Date of birth

3. Pharmacy name and location

4. Name of one or more of your medications